1/8/2024 0 Comments Thyme bar and grill10 mins later they come over and say out of stock. Moreįirst I order a drink, the same as I had in the bar before I sit down for dinner. The portions are most certainly not worthy of the price you pay for them and look like they've been prepared by a chef with delusions of Michelin quality food while preparing it in a microwave and plating it wearing boxing gloves and a blindfold. A fish and chips here, you can get 10 minutes down the road at another premier inn for £5 cheaper. When I had an evening meal here, the prices were ludicrous. It wasn't even particularly busy and there was at least 3 people working the floor. The whole place is just so badly run, if it wasn't attached to a hotel, the place would be out of business in no time. Multiple times we heard the servers apologising to people for making mistakes on their orders. One day they have a serve yourself buffet for hot breakfasts, the next day you have to order it and wait. While we sat, eventually, eating we watched as a traffic jam of people waited at the door to be seated while staff just wandered blindly past them. 15 minutes pass "No, we don't, sorry" a few minutes later a different person brings out some soya milk. When asked if they had soya milk, we were told they would go for a look. they brought the three things out on three separate plates, my uncle and I then waited a further 10 minutes for ours to come out, only for them to bring out my mothers order AGAIN. My mother ordered Bacon, beans and mushrooms to go on toast. One particular server who I have now encountered twice so far, barely lets you get a word in edge ways, at breakfast, rather than listen to what you want, she just asks, you want eggs? you want bacon? you want sausage? You tell her you want vegetarian sausage and she immediately follows up with, you want black pudding? They just don't listen. Occasionally they might ask you if you have any food allergies, but they don't actually listen to you when you tell them. wandering around mindlessly, not paying attention. You stand around for ages just waiting for someone to seat you, and half the time they're just. I've been here twice now this year, against my wishes I might add, and both times have just been a diabolical joke. We chose not to eat here in the evenings, favouring the bright lights and restaurants of central Carlisle. This was out of order throughout our stay. It would be good if they fixed the issues with shortages and got the coffee machine to work. Her service was above and beyond and she is a credit to the establishment. I have to give our thanks and praise for the exceptional service provided by Barbara. Thank goodness that on our last two mornings, breakfasts were cooked to order and what an improvement they were. There were a number of things unavailable, usually listed on a board outside the entrance. The breakfast looked like those in a seaside rock emporium. I could have bounced the fried eggs off the wall. Not withstanding the fact that Covid hasn't gone away, this method of food delivery, is absolutely diabolical.įood is hard and either shrivelled up or dried up. We discovered that they had reverted to help yourself on. This appeared to work very well and customers were receiving reasonable food. Throughout the pandemic and beyond, help yourself was sensibly stopped and all food was cooked to order.
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